Product Use & Safety Notice

If you remember nothing else from this page, please remember the following eight points. They protect both product quality and your personal safety.

AOWEISI SKIN, FEM, and AIR are personal-care products intended for everyday, non-medical routines. They are not pharmaceuticals, medical devices, prescription substitutes, or replacements for professional healthcare services.

Information published on this website is provided for product reference only. It is not medical advice, a diagnosis, a treatment plan, or a guarantee of any specific outcome.

If you have sensitive skin or mucosa, are currently under medical treatment, have broken skin, an active infection, inflammation, are in a post-operative recovery period, or are experiencing ongoing discomfort, please consult a qualified professional before deciding whether to use the product.

Before using any AOWEISI product, please take a moment to read the physical label, outer packaging, and any inserts that ship with the product. These carry the most up-to-date, batch-specific instructions.

Confirm the product name and intended area of use, the correct method of application, the required storage conditions, and that the product has not passed its expiry date. Inspect the packaging and seal for any sign of damage or tampering before opening.

Follow the reconstitution steps exactly. Do not use the product for purposes not described on the label, do not mix it with other products on your own, and do not exceed the stated dosage, frequency, or layering recommendations.

AOWEISI SKIN (facial external use), FEM (feminine intimate care), and AIR (nasal care) are all supplied in a form that must be reconstituted before use. Once reconstituted, all three MUST be stored in a refrigerator at 2-8°C.

Do not keep reconstituted product at room temperature for extended periods. Keep it away from direct sunlight, high temperatures, high humidity, and any heat source such as radiators, stoves, hot windows, or hot bathrooms.

Use the reconstituted product within the time window stated on the label. If the product shows abnormal appearance, color change, separation, unusual smell, or if the seal has been compromised, stop using it.

Quality changes caused by failure to refrigerate, by exposure to heat, by storage beyond the recommended window, or by other forms of user mishandling are the responsibility of the user.

AOWEISI SKIN is intended solely for external use on the face, or on the specific area indicated on the label. It is not for use inside the eyes, inside the mouth, or on any other area that is not expressly described in the product instructions.

Avoid applying SKIN to areas with obvious breaks in the skin, active infection, weeping lesions, or severe irritation. Follow the stated dosage and frequency — more product is not better.

After reconstitution, SKIN must be stored at 2-8°C in a refrigerator and used within the time window stated on the label. Do not leave the reconstituted product at room temperature for extended periods.

If you experience stinging, burning, persistent redness, rash, or swelling, stop using the product immediately. If the product accidentally enters the eye, rinse thoroughly with clean water; if discomfort persists, seek professional advice.

AOWEISI FEM is intended strictly for the scenarios described on the product label. If you are pregnant, have recently given birth, are in a post-operative recovery period, have an active infection, broken skin, or are experiencing persistent discomfort, consult a qualified professional before deciding whether to use the product.

If you have a history of strong reactions to intimate-care products, or you have a particularly sensitive constitution, approach this product with caution and begin with the most conservative use pattern described on the label.

After reconstitution, FEM must be stored at 2-8°C in a refrigerator and used within the time window stated on the label. Do not leave reconstituted product at room temperature for long periods.

If you experience ongoing stinging, burning, irritation, abnormal discharge, or worsening discomfort during or after use, stop immediately and consult a qualified professional if needed. Never use FEM for purposes or on areas that are not explicitly described in the product instructions.

AOWEISI AIR is intended for everyday nasal care only. Do not exceed the stated dosage, frequency, or area of use. It is not a pharmaceutical and is not a substitute for medication or clinical treatment.

If you have broken nasal mucosa, visible bleeding, are recovering from nasal surgery, or are experiencing ongoing irritation, consult a qualified professional before deciding whether to use the product. Use the product strictly according to the instructions provided.

After reconstitution, AIR must be stored at 2-8°C in a refrigerator and used within the time window stated on the label. Do not leave the reconstituted product at room temperature for long periods.

If you notice irritation, ongoing discomfort, or an unusual reaction during use, stop immediately and consult a qualified professional if needed.

If you experience marked stinging, persistent burning, abnormal redness or swelling, a rash, ongoing discomfort, abnormal discharge, breathing difficulty, unusual irritation, or any other abnormal reaction, stop using the product immediately.

Perform basic first aid according to the product instructions. If the product accidentally enters the eyes, the mouth, or any other unintended area, clean the area promptly with clean water. If symptoms persist, worsen, or recur, please consult a physician or other qualified professional.

If you believe the reaction may be linked to a product quality issue, please keep the product, its packaging, and any relevant photographs, and contact our official customer service team through the channels listed below.

Store all AOWEISI products according to the instructions printed on the packaging. AOWEISI SKIN, FEM, and AIR all require refrigeration at 2-8°C after reconstitution. Keep products away from high temperatures, direct sunlight, high humidity, heat sources, and the reach of children.

Do not use a product if the outer packaging is damaged, the seal has been tampered with, there is visible leakage, an unusual smell, abnormal appearance after reconstitution, or abnormal color. Do not use a product that is past its expiry date or that has clearly been stored in conditions that do not match the label.

Quality issues caused by storage, reconstitution, refrigeration, or use that does not follow the instructions — including failure to refrigerate at 2-8°C after reconstitution — do not automatically fall within the scope of platform responsibility.

Store AOWEISI products in a location that children cannot reach. Do not allow children to access, open, reconstitute, prepare, or use the products on their own.

Do not use AOWEISI products for purposes or on body areas that are not described on the label, and do not share them with individuals whose suitability for the product has not been confirmed.

If a child — or anyone else for whom the product is not intended — accidentally uses or comes into contact with the product, stop use immediately and seek professional advice if there is any sign of discomfort or reaction.

Our packaging, labels, and inserts may be updated from time to time for compliance, quality, or operational reasons, and different production batches may carry slightly different wording.

As a result, the wording on this website may, in some cases, differ slightly from what is printed on the physical product you receive. In all such cases, the most recent packaging, label, and insert shipped with your actual product take precedence.

If you notice any meaningful discrepancy or are unsure how to interpret the instructions, please contact our official customer service team before using the product.

If you have questions about product safety, storage, reconstitution, or how to handle an adverse reaction, please reach out to our official customer service team.

Email: aoweisibio@aoweisistore.com. Please include your order number, the product name, the batch information printed on the packaging, and a clear description of your question or concern so that we can help you as efficiently as possible.